Live Telephone Answering Service

The first contact with clients is usually by telephone. If this call is not properly handled, the client may never come back. With CACPLUS Telephone Answering Service you will not miss any calls or your company lose customers.

At CACPLUS we offer you a continuous, personalised telephone answering service and call forwarding service during business hours between 9:00 am and 7:00 pm from Monday to Friday. Not only is this an extremely effective service, it will also improve the corporate image of your business.

We offer you and your business a professional telephone answering service during the hours stipulated by you, allocating a landline number to be used exclusively by your business.

Telephone Answering Service:

  • Allocation of a dedicated local telephone number to be used exclusively by your business.
  • Incoming calls will be answered live in your company name by our professional receptionists in an unbroken service between 9:00 am and 7:00 pm from Monday to Friday, all at a price 10 times cheaper than employing a secretary.
  • Telephone answering service and message taking and notification by our office professionals, according to your instructions.
  • Personalised voice mail box accessible 24/7 through a simple phone call.
  • Full monthly details of all your telephone calls (including the time, duration and type of call and total number of calls overall).

Call Forwarding:

  • Redirection of incoming calls from your number to our switchboard while you are unable to answer the phone for any reason (e.g. during client meetings, while away on business trips or during holiday). We will handle your calls and take messages following your instructions.
  • Forwarding of incoming calls from our switchboard to any telephone number, national or international, ensuring that all important calls always get to the right person within your organisation.


  • Personalised phone answering
  • Dedicated phone number
  • Calls answered in your company name
  • Calls put through to any location
  • No investment, no risk
  • Fixed monthly cost, no surprises
  • Reduce personnel costs
  • Voicemail delivered to email
  • Call forwarding